Motorists Insurance Group wins 2018 Guidewire Innovation Award

Motorists Insurance Group has been selected as a winner of the 2018 Guidewire Innovation Award. The award honors those who have best demonstrated business and information technology benefits experienced through the use of Guidewire products. Motorists leveraged the Guidewire InsuranceSuite and Digital Portal platforms in the May 2017 launch of their new commercial lines solution, Motorists Insurance.

Initially coined the Transformation Program, Motorists Insurance’s objective was to create a new company using vended technologies to support a new business operating model, commercial lines products and organizational structure. With strategic consult provided by PwC, Motorists integrated the Guidewire Digital Portal with dozens of supporting systems to create a brand-new experience for their agents, policyholders and associates.

“Motorists is tremendously honored and humbled to be selected as a 2018 Guidewire Innovation Award winner. While our company is being recognized for our innovative greenfield approach to delivering business and IT benefits using Guidewire technology, we didn’t get here by ourselves,” Motorists Senior Vice President and Chief Strategy Officer John Kessler said.

Not only did Motorists have the strategic consult of PwC, who was essential in integrating Motorists Insurance’s core systems, approximately 190 internal resources and over 450,000 hours were dedicated to the ideation, formation and launch of Motorists Insurance. The project proved to be well worth the investment.

In Motorists’ Guidewire Innovation Award submission, the company was pleased to reveal the success of the new commercial lines company. In its first nine months, Motorists Insurance wrote $18 million in premium. And as of first quarter 2018, the company had onboarded over 500 Motorists Insurance agencies and 72 percent of their agents downloading had written business – well above the industry average for commercial lines.

“This is a significant recognition and honor for our group of companies,” Motorists Executive Vice President, Commercial Lines and Life, Grady Campbell said. “We are proud of our associates’ efforts to give our agents and policyholders a customized and improved experience.”

Guidewire honored Motorists’ achievement on Tuesday, Oct. 16, during the awards ceremony at Guidewire Connections at the Wynn Las Vegas. Motorists Executive Vice President and Chief Information Officer Tony Laska accepted the award on behalf of the company.

Also at Guidewire Connections, Motorists Vice President, Customer Experience Officer James Sullivan discussed the award-winning project in more detail with other winners and conference attendees during a Q&A breakout session.

Along with continuing their commitment to their policyholders and agents, Motorists has consistently been an industry leader with innovative solutions.

“The digital age is an exciting time for insurance companies, and we can’t express how honored we are to be recognized for the advancements we’ve made for our customers through Motorists Insurance,” Laska said.

With plans to roll out this new commercial lines solution to more states and transform their personal lines business by 2020, Motorists is excited about the future, technological leap they have made to better serve their customers and recognition they’ve earned in the Guidewire Innovation Award through their most transformational project in company history: Motorists Insurance.