Motorists Insurance Group accepted the 2018 NetVU Automation Excellence Award for Regional Carrier last week at the Accelerate Conference in Atlanta. Motorists VP Customer Experience Officer James Sullivan and Customer Experience Analyst Rachel Levien were in attendance.
The Automation Excellence Award recognizes the carrier that has demonstrated significant achievement in automation technology to promote productivity, profitability and service for NetVU members. Winners have advanced cutting-edge ideas to enhance efficiency, increase profitability and streamline operations. Motorists also earned this award in 2016.
“We are honored to receive the Automation Excellence Award this year,” Motorists Senior Vice President and Chief Strategy Officer John Kessler said. “This represents our hard work and commitment to providing a superior customer experience by viewing everything through the lens of our customers. We will continue to work to exceed expectations.”
NetVU is the national users group for Vertafore, an innovative agency management system for the insurance industry.